Terms Of Service
METHODS OF PAYMENT
We accept the following methods of payment: Visa, MasterCard, issued in Canadian dollars.
Items will be charged to your selected method of payment when the order is placed. Your order may ship in multiple packages.
Please note that we are unable to process your order if we cannot obtain an authorization from your credit card company.
We are required to collect local sales tax 8%PST and 5%GST, for shipments within Canada.
We ask that you review your order carefully, as it cannot be modified once submitted .
You will receive an order confirmation by email once the order has been completed.
Most in–stock items take 72 hours to process. Please note that we do not ship on Saturdays, Sundays or Canadian holidays.
Orders may be split across multiple shipments, and items ordered together may not be shipped out on the same day. Occasionally, items may be out–of–stock or backordered. You will be alerted in both instances, and in the event of a backorder, you will be provided an approximate date of shipment. You will be informed if an item is backordered when you add it to your basket or within ten days of placing your order.
BACKORDERS AND CANCELLATIONS
If you place an order for an item that is not available for immediate shipment, it will be backordered. You will be informed if an item is backordered when you add it to your basket or within ten days of placing your order. You will also be given an approximate date of shipment. You will not be charged for backordered items until they ship.
In the event that a backordered item is part of your order, we reserve the right to cancel the item or ship your order in multiple packages. If you would like to cancel a backordered item, please call 1-204-452-7096.
If an item is cancelled from your order for any reason, you will not be charged for the item.
Shipping & Handling Charges:
Canada: $20 plus $5 per item
USA continental: $32 plus $5 per item
Alaska, Hawaii and Puerto Rico: $47 plus $5 per item
SHIPPING WITHIN CANADA
We ship to depots within the following major centres across Canada:
Vancouver, Edmonton, Calgary, Regina, Saskatoon, Brandon, Thunder Bay, Toronto, Ottawa, Kingston, Montreal, Quebec City, Sudbury, London Mississauga, Sault Ste. Marie
orders over $5000 = free shipping
orders under $5000 = $150 flat rate shipping
Contact online customer service for a quote by filling out the form below.
October 20, 2015